Last updated October 2026
Terms of Service
By using this website or ordering from Glatt Miami by Shaike's, you agree to these terms.
For catered events, these terms summarize how we normally work. Your signed catering agreement is the final word and controls if anything differs.
Quotes and bookings
Quotes and proposals depend on your date, menu, guest count, venue, and the season. A date is held only once we confirm it in writing and receive the deposit. Prices on this website may change.
Payment schedule (catered events only)
- A 50% non-refundable deposit is due when the agreement is signed, plus a refundable $500 security deposit for unexpected incidentals. It is returned within 7 days after the event if no extra costs arise.
- A second non-refundable deposit of 25% is due 45 days before the event. If the event is within 30 days of signing, it is due with the first deposit.
- The final 25% is due 15 days before the event. Unpaid balances may mean we cannot perform the event, and the client is responsible for collection costs and reasonable attorney's fees.
- Prices are discounted 4% for cash, check, or wire. Add 4% for credit card payments.
- Sales tax is added to the event price. Gratuities for staff are gratefully accepted.
Cancellations
If you need to cancel, the deposits already paid are non-refundable. If you cancel because of extreme weather, illness, injury, or death, we keep a percentage of the total event cost that rises as the event gets closer, as set out in your agreement. Within 24 hours of the event, the full cost is due. You may take a refund or a catering credit, and a catering credit carries an extra 25%.
Final guest count and menu changes
- Your final guest count, including vendor meals, and full payment are due 15 days before the event. Guests added after that are $10 each. Guests added within 2 days of the event are $25 each. Reserved places are billed even if unfilled.
- Menu and beverage changes are not permitted within 15 days of the event. If a change is truly necessary, it is $500 per item.
- Leftovers belong to Shaike's, and we may reasonably substitute items if we cannot obtain a specific one.
Setup, schedule and venue
- Please send us a written floor plan at least 5 days before the event.
- Please start and end on time. Outside vendors must set up and clear within the agreed times. Overtime or extra costs caused by delays are billed to the client.
- We provide only the services written in your agreement. Centerpieces, gift wrapping, games and special effects are not included.
- If the client leaves without cleaning up and we handle it, a cleanup fee of $2.50 per guest (minimum $250) and a garbage removal fee of $5 per guest (minimum $500) apply.
- At third-party venues that require liability insurance, an additional $600 fee applies. The client is responsible for any damage caused by guests.
Kosher supervision
Our food is prepared under the supervision of the Orthodox Rabbinical Board (ORB). Our kashrus certificate is shown on this website. Some venues have their own rules, and we will confirm the details with your venue.
- Any outside food or drink, including wine, liquor, desserts, candy and goody bags, must be approved by the ORB mashgiach at least one day before the event (not counting Shabbos and Yom Tov) and must be in original sealed packaging.
- All wine must be mevushal, and all beverages must be kosher and ORB approved. Outside items brought within one hour of the start of the event can lead to a $300 ORB fine, which the client pays.
- If outside food is brought in, a charge applies for plates and flatware: $5 per person for china and silver, or $2 per person for plastic. For outside beverages, glassware is $5 per person, or $2 per person for plastic.
- The client is responsible for monitoring guests' alcohol intake.
Accessibility
Please tell us at least 15 days before the event about any guests with special needs, so we can accommodate them properly.
Food orders and takeout
- Orders are prepared for the pickup or delivery date you choose. Please follow the heating and storage instructions we provide.
- Please tell us about food allergies before you order. Our kitchen handles common allergens.
- Takeout and holiday orders are paid in full when you place the order. The deposit schedule above applies only to catered events.
- Changes or cancellations should be made as early as possible. Refund terms are given in your order confirmation.
Yacht and boat charters
Charters are arranged with independent vessel operators. Vessels, capacity, availability, and final terms are confirmed once you choose, and they depend on your date, time, and the season. Crew gratuity may be added.
Website content
Photos, text, and menus on this site belong to Glatt Miami by Shaike's or are used with permission. Menus and items may change without notice.
Contingency and disputes
Our obligations are subject to events beyond our control, such as severe weather, disaster, government action, or similar causes. Agreements are governed by Florida law. Any dispute is resolved through binding mediation in Broward County, Florida, with the prevailing party recovering reasonable attorney's fees and costs.
Limitation
This website is provided as is. To the extent the law allows, we are not responsible for losses caused by using it.
Contact
Questions about these terms? Contact us using the details in the Contact section.
